Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online gaming and casino activities should be enjoyed as entertainment only. It is important to understand that gambling outcomes are based on chance, and the house always has a mathematical advantage. Gaming should never be considered a way to earn money or solve financial problems. Play responsibly and only with money you can afford to lose.
Age Verification
In Bangladesh, you must be at least 18 years of age or the legal age of majority in your jurisdiction to participate in gaming activities. We are committed to protecting minors and preventing underage gambling.
If you are under 18, you must not register or play on this platform.
Warning Signs of Problem Gambling
If you recognize any of the following behaviors in yourself or someone you know, seek help immediately:
- Spending more time and money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding gaming activity or lying about the amount wagered
- Neglecting family, friends, work, or education due to gaming
- Gambling to escape problems, stress, or negative emotions
- Borrowing money or using credit to fund gaming
- Feeling anxious, irritable, or restless when not gaming
- Unsuccessful attempts to stop or reduce gaming
- Jeopardizing relationships, job, or educational opportunities
- Using gaming as a way to earn money or solve financial problems
Self-Help Tools & Safer Gaming Features
We provide tools to help you maintain control over your gaming activities:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session or time period
- Reality Checks: Receive periodic reminders during play about how long you have been gaming and how much you have wagered
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming activities
- Account Pause: Take a break from gaming for a specified duration
Contact our customer support team to activate any of these tools.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
Bangladesh & South Asia
- Bangladesh Addiction Research Institute - Mental health support and addiction counseling services
- National Helpline for Mental Health (Bangladesh): 09639-145555 (24/7 support)
International Support Services
- GamCare (UK) - Free confidential support and treatment services
Website: www.gamcare.org.uk - GamStop (UK) - National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gambling Help Online (Australia) - Counseling and information services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) - Education and treatment resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) - Helpline and resources
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Take Action Today
If you are experiencing signs of problem gambling, seek help immediately. There is no shame in reaching out. Professional support is available and can make a real difference.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable or is causing you financial, emotional, or social harm, it is time to get help.
Contact our responsible gaming team or one of the organizations listed above. Your wellbeing is our priority.